Locally-owned. Built to outlast the franchise model.
Fix&Go was founded in Spokane to do garage door service the way it should be done — by employees, with stocked trucks, fixed pricing, and a written warranty.
Our story
Fix&Go was founded by a senior tech who'd spent a decade working under three different national franchise banners across the Inland Northwest. He kept seeing the same pattern: subcontracted technicians billing by the hour, trucks empty of parts, and customers paying twice for what should have been a single visit. Spokane deserved better.
We started in 2021 with one fully-stocked truck, a Spokane phone number, and a single rule: every job is finished on the first visit, with parts already on the truck, billed at a flat rate quoted before work begins. Three years later we run a fleet across Spokane and the Idaho panhandle — but the rule hasn't changed.
Our standards
- Licensed in WA and ID. Every technician carries the proper state credentials in both jurisdictions.
- W-2 employees only. We hire, train, drug-test, and background-check every member of the team. No 1099 lead-broker work.
- Stocked trucks. Every vehicle carries 1,800+ parts so 96% of repairs finish in one visit.
- Flat-rate pricing. Quoted in writing on a tablet before work begins. The price you see is the price you pay.
- Written warranties. Lifetime on Premium torsion springs. 2-year on parts. 1-year on labor.
- Continuing education. Every technician completes annual IDA and UL 325 safety training.
Community
We sponsor the Spokane Valley Little League, donate annual maintenance to two Habitat for Humanity homes per year, and offer 10% discounts to seniors, active-duty military, veterans, and first responders. Spokane is home — we plan to be here for a long time.